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I loved this product. (Notice the past tense) Although a little loud, it worked great for the 1-2 times a week we used it. After about a month, however, the motor started to smoke while in use and quickly burned out. I have contacted Hamilton Beach in regards to replacing it, we'll see what happens.
Like others, I have experienced this early shut-down right out of the box. So much for being 'automatic'. And then, it usually quits early again.
The coffee beans are chopped up for a few seconds, then the unit quits. There is simply no controlling this spastic unit. It appears the plastic cover loosens and will not keep the 'safety switch' in the back on.
If it doesn't, your total grind-time is so excessive the beans are now coffee-dust. Now what do you do. It won't restart unless you reset the cover.
The only way to force this thing to work is to hold the cover in a clockwise twist while the coffee is grinding. This unit should be re-called and the designer sent back to the bar where he/she designed this thing.
What I found, however, is that the few times this has happened it was because I either didn't have the covered aligned and screwed on properly or the metal part that holds the beans was not screwed in properly. While the beans are grinding I fill the coffee maker and the beans are ready. The same thing happened to me one day. I received this coffee grinder as a gift and looked up the reviews after receiving it. For those who had trouble with it just stopping I urge you to go back and try again. It is truly hands-off.
I love it.
It's not that it's hard to screw the pieces on properly--in hindsight it was my own error in not waiting for the "click-in" that feels right.
No holding anything while waiting for beans to grind.
I panicked when I read about all the people having trouble with it just stopping--all of a sudden it wouldn't work.
Beans in, click (more of a "feel" than a sound), grinder bowl and cover securely on, press button to grind--that's it.
Actually a no brainer to put the bean-grinder bowl in and put on the top.
I have been using this grinder at least once a day for over a year and aside from the problems created by me, it has performed beautifully.
You can also very easily switch the setting from 4 cups to 6-8-10 by slide up or down lever on the front as well as dial in the brew style on the front.
This is the best coffee grinder I have owned in about 20 years of "grinding" and I highly recommend it.
I like "press a button" feature rather than holding down the top, you can actually prepare your filter while waiting for it to grind coffee, I also like that you can control the grind for what type of coffee maker you have. There's a cup that you can remove to pour the grounds instead of tipping the entire grinder, that's a nice feature. The "lock" is a little sensitive, and takes a couple of twists to get it just right.
I loves this grinder. It works. Now one of the plastic locking pieces on the cover came off. It works great as other good reviews say. The grinder still works, but I need to hold the cover to lock it in place. One thing I would like to add. I don't remember when I got it, but it was more than 3 years ago for sure. Considering that I've tapped this machine for more than 3 years, I'm surprised that it lasts this long.
Grinding "dry" coffee beans (the milder roasted coffee beans appear drier) can cause inconsistency in the grind because some of the coffee coarse grind sticks to the side. My solution is tapping the plastic cover of the grinder when it's grinding to force the coffee grind to fall. No surprise. I'm going to buy this grinder again for sure.
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